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Warranty & RETURNS POLICY

Last Updated: 4/7/2026

Limited Lifetime Warranty

At Day Six Innovations, LLC (“Legends”), every piece we create is intended to endure as a lasting tribute. We stand behind the craftsmanship of our work and are proud to offer a Limited Lifetime Warranty on all eligible products.

This warranty reflects our commitment to quality, durability, and the preservation of what matters most.

Warranty Coverage

This Limited Lifetime Warranty applies to:

  • Structural integrity of the replica

  • Craftsmanship and material defects

  • Breakage or damage that occurs under normal handling and display conditions

If your item becomes damaged at any point after the initial 5-day delivery window, it may be eligible for replacement under this warranty.

Warranty Benefit

If your item qualifies under this warranty:

  • You may return the damaged item to us

  • We will repair or replace the item at no cost

Customer Responsibility:

  • You are responsible for all shipping costs:

    • Shipping the item to us

    • Return shipping back to you

How to Submit a Warranty Claim

To initiate a warranty claim, contact:

warranty@daysixinnovations.com

Please include:

  • Your order number (if available)

  • Description of the damage

  • Photos of the damaged item

Once approved, we will provide return instructions.

After we receive and inspect the returned item:

  • Upon approval by our inspectors, a replacement replica will be created and shipped to you. Shipping costs are the responsibility of the customer.

Return Requirements

  • The damaged item must be returned to us

  • Items should be packaged securely to prevent further damage during transit

  • Failure to return the item may result in denial of the claim

Exclusions

This Limited Lifetime Warranty does not cover:

  • Damage reported within the first 5 days after delivery (covered under our Returns & Refund Policy)

  • Loss or theft

  • Intentional damage or misuse

  • Modifications or alterations made after delivery

  • Normal wear that does not affect structural integrity

  • Cosmetic preferences or minor aesthetic variations

Replacement Terms

  • Replacement items will be produced to current production standards

  • Exact duplication of the original item may vary slightly due to the handcrafted nature of our work

  • Legends reserves the right to determine whether to repair or replace the item

Transferability

This warranty applies only to the original purchaser and is non-transferable.

Limitation of Liability

This warranty is limited to the repair or replacement of the product.

Legends is not responsible for:

  • Indirect or consequential damages

  • Additional costs beyond the scope of this warranty

Changes to This Warranty

We reserve the right to update or modify this warranty at any time.
Changes will apply to future purchases and will be posted on this page.

Built to endure. Backed for a lifetime.
Because what your piece represents should never be lost.

REFUNDS & RETURNS

At Day Six Innovations, LLC (“Legends”), each piece is crafted with precision and care. Because our products are custom-made and individually finished, all sales are generally final.

However, we stand behind the quality of our work and will make things right if your item arrives damaged.

Damaged Items (Eligible for Return & Refund)

If your order arrives damaged during shipping, you are eligible for a free return and full refund, subject to the conditions below:

Requirements:

  • You must notify us within 5 days of delivery

  • The item must be returned to us

  • The damage must have occurred during shipping (not after delivery)

How to Initiate:

To begin a return, contact us at:
[Insert Email Address]

Please include:

  • Your order number

  • Photos of the damaged item

  • Photos of the packaging (including the shipping box)

Return Process

Once your request is approved:

  • We will provide return instructions and, if applicable, a prepaid return shipping label

  • The item must be shipped back in its original packaging (if possible)

  • Returns must be sent within [Insert #, e.g., 7 days] of approval

Refunds

After we receive and inspect the returned item:

  • A full refund will be issued to your original payment method

  • Refunds are typically processed within 5–10 business days

Non-Returnable Items

Because all products are custom-made:

  • We do not accept returns or offer refunds for:

    • Change of mind

    • Buyer’s remorse

    • Minor variations in color, detail, or finish

    • Incorrect information submitted by the customer

These variations are a natural part of handcrafted, heirloom-quality work.

Exchanges / Replacements

At our discretion, we may offer a replacement item instead of a refund if:

  • The damage is confirmed

  • The original item is returned

Late Claims

Requests made after 5 days from delivery may not be eligible for return or refund.

Contact Us

For all return or refund inquiries, contact:

Day Six Innovations, LLC
mail@daysixinnovations.com

Each piece we create is intended to stand as a lasting tribute. If something arrives short of that standard, we will make it right.

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