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Warranty & RETURNS POLICY

Last Updated: 7/7/2026


Limited Lifetime Warranty
At Day Six Innovations, LLC ("Legends"), every piece we create is intended to endure as a lasting tribute. We stand behind the craftsmanship of our work and are proud to offer a Limited Lifetime Warranty on all eligible products.


This warranty reflects our commitment to quality, durability, and the preservation of what matters most.


Warranty Coverage
This Limited Lifetime Warranty applies to:

  • Structural integrity of the replica

  • Craftsmanship and material defects

  • Breakage or damage that occurs under normal handling and display conditions

If your item becomes damaged at any point after the initial 5-day delivery window, it may be eligible for repair or replacement under this Limited Lifetime Warranty, subject to inspection and approval by Legends. Approval is not guaranteed and is determined solely by Legends based on the nature of the damage and these warranty terms.


Warranty Benefit
If your item qualifies under this warranty:

  • You must return the damaged item to us within 7 days of claim approval

  • We will repair or replace the item with a $50 repair/replacement fee

 

Customer Responsibility:

  • We charge a repair/replacement fee of $50 per damaged item

  • In addition to the repair/replacement fee, you are responsible for all shipping costs:

    • Shipping the item to us

    • Return shipping back to you

Once a replacement or repair has been issued, the original returned item becomes the property of Legends and will not be returned to the customer.


How to Submit a Warranty Claim
To initiate a warranty claim, contact:
returns@legendsforged.com


Please include:

  • Your order number (if available)

  • Description of the damage

  • Photos of the damaged item

Once approved, we will provide return instructions. Approved returns must be shipped to us within 7 days of approval, or the claim may be closed.


After we receive and inspect the returned item:

  • Upon approval by our inspectors, a replacement replica will be created and shipped to you. A $50 repair/replacement fee and shipping costs are the responsibility of the customer.

 

Return Requirements

  • The damaged item must be returned to us

  • Items should be packaged securely to prevent further damage during transit

  • Failure to return the item may result in denial of the claim

 

Exclusions
This Limited Lifetime Warranty does not cover:

  • Damage reported within the first 5 days after delivery (covered under our Returns & Refund Policy)

  • Loss or theft

  • Intentional damage or misuse

  • Modifications or alterations made after delivery

  • Normal wear that does not affect structural integrity

  • Cosmetic preferences or minor aesthetic variations

 

Replacement Terms

  • Replacement items will be produced to current production standards

  • Exact duplication of the original item may vary slightly due to the handcrafted nature of our work

  • Legends reserves the right to determine whether to repair or replace the item

 

Transferability
This warranty applies only to the original purchaser and is non-transferable.


Limitation of Liability
This warranty is limited to the repair or replacement of the product. In no event shall Legends' total liability under this warranty exceed the original purchase price paid for the product.


Legends is not responsible for:

  • Indirect or consequential damages

  • Additional costs beyond the scope of this warranty

 

Changes to This Warranty
We reserve the right to update or modify this warranty at any time. Changes will apply to future purchases and will be posted on this page.


Built to endure. Backed for a lifetime. Because what your piece represents should never be lost.


REFUNDS & RETURNS
At Day Six Innovations, LLC ("Legends"), each piece is crafted with precision and care, built specifically for you from your submitted scan data. Because our products are custom-made and individually finished, all sales are  final after your order as entered the 3D modeling stage of production.


However, we stand behind the quality of our work and will make things right if your item arrives damaged.


Order Cancellation Before Production
You may cancel your order and receive a full refund at any time before your digital model has been reviewed and approved for production. Once your model enters production, your order is final and is subject to the terms below. We will notify you when your order enters production.


To cancel an order before production begins, contact us at returns@legendsforged.com with your order number.


Damaged Items (Eligible for Return & Refund)
If your order arrives damaged during shipping, you are eligible for a free return and full refund, subject to the conditions below:
Requirements:

  • You must notify us within 5 days of delivery

  • The item must be returned to us

  • The damage must have occurred during shipping (not after delivery)

 

All determinations regarding the cause, timing, and eligibility of a damage claim are made at Legends' sole discretion, based on the evidence provided. Legends reserves the right to request additional information or documentation before approving any claim.


How to Initiate:
To begin a return, contact us at:
returns@legendsforged.com


Please include:

  • Your order number

  • Photos of the damaged item

  • Photos of the packaging (including the shipping box)

 

Return Process
Once your request is approved:

  • We will provide return instructions

  • The item must be shipped back in its original packaging (if possible)

  • Returns must be sent within 7 days of approval

Once a refund or replacement has been issued, the returned item becomes the property of Legends and will not be returned to the customer.


Refunds
After we receive and inspect the returned item:

  • A full refund will be issued to your original payment method

  • Refunds are typically processed within 5–10 business days of approval

 

Non-Returnable Items
Because all products are custom-made:
We do not accept returns or offer refunds for:

  • Change of mind

  • Buyer's remorse

  • Minor variations in color, detail, or finish

  • Incorrect information submitted by the customer, including but not limited to inaccurate shipping details, incomplete or low-quality scan data, or footage that does not meet our capture guidelines

 

These variations are a natural part of handcrafted, heirloom-quality work.


Exchanges / Replacements
At our discretion, we may offer a replacement item instead of a refund if:

  • The damage is confirmed

  • The original item is returned

 

Production Delays
Because each piece is handcrafted and individually finished, production timelines may occasionally be affected by material availability, order volume, or other circumstances beyond our control. Production delays alone do not constitute grounds for cancellation or refund once an order has entered production, though we will make reasonable efforts to keep you informed of your order's status.


Late Claims
Requests made after 5 days from delivery may not be eligible for return or refund.


Contact Us
For all return or refund inquiries, contact:
Day Six Innovations, LLC

returns@legendsforged.com


Each piece we create is intended to stand as a lasting tribute. If something arrives short of that standard, we will make it right.

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